First, notifications are only sent for changes that other users have made to the workspace page.  No notifications are sent for changes you've made yourself.  By accessing the recent activity of the workspace, you can see if there are any changes that should have been sent to you that have not gone through.  To see a complete list of the recent changes on your workspace, visit the "changes.php" page of the workspace you're using.

Secondly, changes to your notification settings can take time to adjust.  For example, if your notifications were previously set to "Once an hour" and you change the setting to "Right away" that change will take an hour to adjust. 

Finally, email services, if unaware that you are using PBworks, may inadvertently block our emails as spam.  Before you contact Support regarding your notification problems, please check with your email service to see if the emails are being blocked or delayed.  We can only assure that emails are being sent out, but we cannot guarantee that your email service will deliver them to you.

You can direct your network administrator to this link, which will provide some helpful information about the service that they can use to make sure our emails are delivered to you:

http://usermanual.pbworks.com/Guide-for-Network-Administrators

When contacting Support regarding notification problems, please provide the answers to the following questions:

1. When did this problem first start happening?
2. Which workspaces are affected by this problem?
3. What users are affected by this problem?
4. Have you contacted your email service regarding this issue?
5. Have you ever successfully received a notification email from PBworks?